SMS Messaging Program Terms

SMS / Text Messaging Program Terms

These SMS Program Terms govern the Lumina AI Advisory text-messaging program and apply whenever you provide your mobile number and opt in.

Program and message categories

When you provide your mobile number and opt in, LUMINA STRATEGIC ADVISORY LLC ("Lumina AI Advisory") may send you recurring text messages related to:

• (a) sales and outreach about our consulting and AI-automation Services;
• (b) conversational customer-care replies to your inquiries; and
• (c) account, appointment, and service notifications.

These are business messages sent by Lumina AI Advisory. We do not send messages on behalf of unrelated third parties.

How we obtain your consent

We obtain your prior express consent through any of these methods:

• (a) you submit our website opt-in form and affirmatively check an SMS-consent box that is unchecked by default;
• (b) you text us first, or reply to us, to start or continue a conversation; or
• (c) you give verbal consent during a phone call, which is recorded and logged with a date-and-time stamp.

We keep a record of your consent, including the method, date, and time. Consent to receive marketing text messages is not a condition of purchasing any product or service — you can decline SMS and still work with us and complete any purchase or inquiry.

Message frequency

Message frequency varies — for example, you may receive up to a few messages per week, depending on your interactions with us.

Message and data rates

Message and data rates may apply to messages we send you and messages you send us. Contact your wireless carrier for details about your plan.

Opting out (STOP)

You can cancel at any time by replying STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT) to any message. After you send STOP, we will send one final confirmation text and then send no further messages unless you opt in again. You may also opt out by any other reasonable method, such as emailing privacy@luminaaiadvisory.com. If you revoke consent for one type of message, we treat it as revocation across all of our automated calls and texts, and we honor any reasonable opt-out request within ten (10) business days.

Getting help (HELP)

For help, reply HELP to any message, email info@luminaaiadvisory.com, or call the number listed at https://luminaaiadvisory.com. HELP replies provide our program name (Lumina AI Advisory) and support contact information.

Carrier liability

Carriers are not liable for delayed or undelivered messages. Neither Lumina AI Advisory nor any wireless carrier guarantees that messages will be delivered.

Your mobile information is never sold or shared for marketing

Mobile phone numbers and SMS/text-messaging consent (opt-in) data are never sold, rented, shared, or otherwise disclosed to any third parties or affiliates for their own marketing or promotional purposes. No mobile information is shared with, or transferred to, third parties, affiliates, or lead-generation partners for marketing.

We share phone numbers only with the messaging and telecommunications vendors that operate our texting and calling program on our behalf (for example, our messaging-platform provider), solely so we can deliver the messages you asked for, and those vendors are contractually barred from using the data for any other purpose.

Contact

LUMINA STRATEGIC ADVISORY LLC (d/b/a Lumina AI Advisory)
Sunny Isles Beach, FL 33160 · United States

General & HELP: info@luminaaiadvisory.com
Privacy & opt-out: privacy@luminaaiadvisory.com
Phone: (202) 600-6027
Web: https://luminaaiadvisory.com